Privacy Policy

Last updated: June 8, 2026

1. Information We Collect

When you create an account on Swapbox, we collect your email address and username. When you make a purchase or list an account for sale, we collect transaction data including wallet addresses used for payments.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our marketplace services
  • Process transactions and send order confirmations
  • Communicate with you about your account and orders
  • Prevent fraud and ensure platform security

3. Data Storage and Security

Your data is stored on secure servers using industry-standard encryption. We use PostgreSQL databases hosted on Neon and media storage via AWS S3. We implement appropriate technical measures to protect your personal information.

4. Third-Party Services

We use the following third-party services:

  • Neon (PostgreSQL database hosting)
  • AWS S3 (media file storage)
  • Google Fonts (web font delivery)

Each service has its own privacy policy governing how they handle your data.

5. Data Retention

We retain your account information for as long as your account is active. Transaction records are retained for legal and accounting purposes. You may request deletion of your account by contacting us.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also request a copy of your data. To exercise these rights, please contact us through our contact form (coming soon).

7. Contact

For privacy-related inquiries, we will provide a contact form here shortly.